Terms and Conditions of Use for  Gupy Recruitment and Selection

Welcome to Gupy Recruitment and Selection!

These Terms and Conditions of Use ("Terms") apply to the Candidate Individuals as users of the platform and services offered by GUPY TECNOLOGIA EM RECRUTAMENTO LTDA, ("Gupy"), developer and owner of the Gupy Recruitment and Selection Platform (hereinafter referred to as "Gupy Recruitment and Selection").



These terms define rules that must be followed when using Gupy Recruitment and Selection and can be consulted at any time by the User through the Gupy Recruitment and Selection.

It is important for you to know that the Privacy Notice of the Gupy Recruitment and Selection Platform is an integral part of these Terms.

Awareness and acceptance of these Terms is absolutely indispensable for the use of Gupy Recruitment and Selection and the Services offered by Gupy. Therefore, for correct use, you must read, ensure that you have understood, and accept all the conditions established in these Terms.



Talent Pool: a place where information about candidate individuals who have previously applied for positions at the Client Company and/or were invited by the Client Company to join their respective Talent Pool is stored;

Content: Any information entered by Users on the Platform;

Talent CRM: also known as Candidate Relationship Management, is a paid module of Gupy Recruitment and Selection for Client Companies seeking to add talents (potential candidate individuals) to the Talent Pool and develop a relationship to accelerate their arrival at a position;

Data: Personal Data and/or Sensitive Data;

Personal Data: information related to an identified or identifiable natural person;

Client Company: refers to the company that hires the services offered by Gupy, especially the services related to Gupy Recruitment and Selection to advertise job opportunities or to recruit qualified candidate individuals to identify potential talents among them, selecting them to join their team. The vacancies may be advertised on the "Work with Us" section of the Client Company's career website;

Gupy: refers to the company GUPY TECNOLOGIA EM RECRUTAMENTO LTDA, registered under CNPJ number 23.514.668/0001-52, headquartered at Avenida Paulista, 1079, Bela Vista, in the City of São Paulo, State of São Paulo, ZIP code 01.311-200. Manager of Gupy Recruitment and Selection;

Gupy Recruitment and Selection: Gupy's Recruitment and Selection Platform, a tool used by Client Companies to manage their Recruitment Processes;

Artificial Intelligence: computational system capable of learning and performing tasks that normally require human intelligence;

LGPD: General Data Protection Law - Law No. 13,709, of August 14, 2018;

Candidate Individuals: individuals who apply and are interested in occupying a certain position or function through job selection processes at the Company;

Recruitment Processes: consist of a set of techniques that assist in the choice of the most suitable candidates for a specific job vacancy. Through it, it is possible to identify skills and competencies and verify which profiles are most compatible with the position and the company's culture;

Users: Candidate Individuals and Client Companies using Gupy Recruitment and Selection.

Company User: Company Collaborator who uses Gupy Recruitment and Selection for recruitment processes and/or Gupy Hiring for admission processes.

Application of these Terms

These Terms will apply to you as soon as you start using the Gupy Recruitment and Selection Platform by creating an account as a Candidate Individual and will only cease to apply if and when your relationship with Gupy ends, especially in the following cases:

  • Due to your account being canceled by Gupy;
  • Due to the closure of your account by you.

If your account is later reactivated, these Terms will once again apply to you, in their current version.

Services provided through Gupy Recruitment and Selection

GUPY offers the following services for Candidate Individuals:

  • Job portal for you to find vacancies aligned with your professional interests from Client Companies;
  • Identification of your professional characteristics, through the completion of tests provided by Gupy or third parties;
  • Matching the profile of Client Companies seeking Candidate Individuals and Candidate Individuals seeking a new job position, with participation in selection processes to be carried out when vacancies are available;

Access and Use Conditions 

Registration: Your registration must be completed when accessing Gupy Recruitment and Selection and will only be confirmed upon completion of all requested fields. By registering as a result of a Selection Process, you will only have access to all the features of Gupy Recruitment and Selection upon completion of the registration process and the test stages made available by the Client Companies. If you apply for more than one Selection Process during registration, you will have access to all the features of Gupy Recruitment and Selection once you complete the registration stages of one of them. Your registration is unique and will be used in all selection processes in which you apply;

Access account: A User account will be provided for the use of Gupy Recruitment and Selection, which will be accessed through email (login) and password;

Individual and non-transferable access: It is prohibited to disclose your access data to third parties, and the User is fully responsible for their use. In case of unauthorized use of your account, you must inform us immediately, through https://gupy.zendesk.com/hc/pt-br/requests/new, assuming all risks arising from any unauthorized access;

Authenticity, Updating, and Accuracy of data: All information provided by the User to access and use the Service must be true. The User is responsible for the accuracy, correctness, and authenticity of the registered data, as well as for the keeping, confidentiality, and proper use of the registered login and passwords, releasing Gupy from any liability. It is the User's sole responsibility to keep any information provided through Gupy Recruitment and Selection permanently updated to always reflect the User's real data;

Access through social networks: You can also access your account through social networks that have a pre-established connection with Gupy Recruitment and Selection, such as LinkedIn and Facebook. In this case, the data provided on those sites may be subject to the terms of use and privacy policies of those platforms;

Referral for the vacancy: If, when registering for a specific selection process, you indicate that you are being referred for the vacancy by a current employee of the Client Company that opened the Selection Process, the referral must be validated, through Gupy Recruitment and Selection, by the person who referred you;

Assignment of Candidate Individuals to the vacancy: The Client Company may invite you to participate in Talent Pools and Selection Processes with open positions that match your profile and skills, always considering your benefit and interest in being hired;

Talent Pool: By applying for a Selection Process, you become part of the Client Company's Talent Pool, and your personal data will be retained even after the Selection Process is completed. At any time, you may request the deletion of your account, as indicated in our Privacy Notice;

Talent CRM: The Client Company may, at its discretion, provided it complies with applicable law, add new talents (potential candidates) to its Talent Pool in order to develop a relationship to accelerate their arrival to a position.

General use Guidelines

All information, data, texts, programs, music, sounds, photographs, graphics, videos, advertisements, messages, and other materials that may be sent, inserted, or displayed by the Client Company are the sole responsibility of the author of such content.

Candidate Individuals must use Gupy Recruitment and Selection only for lawful and authorized purposes. Gupy has the right to take action, including suspension or cancellation of registration, temporarily or permanently, and other appropriate actions if the Candidate uses Gupy Recruitment and Selection in violation of these Terms and in an improper manner, such as providing false information or compromising Gupy's integrity. This also applies to actions that may create liabilities for Gupy or the Client Company, including defamation of the brand, public image, or its Internet providers and other suppliers.

The User Company is responsible, on behalf of the Client Company, for using Gupy Recruitment and Selection only for lawful and authorized purposes, and Gupy has no control over job opportunities, Content, or questions included by the Client Company. Gupy may take appropriate actions if the User Company uses Gupy Recruitment and Selection in violation of these Terms.

In using the Platform, the Candidate Individual may:

  • search job offers through filters;
  • share on social networks all content available within the Platform that is available for such action;
  • apply for vacancies published by Client Companies;
  • change, rectify, or delete their personal data, in accordance with the current Privacy Notice.

It is prohibited for the Candidate Individual (and Users in general as applicable):

  • include resumes or apply for job opportunities on behalf of third parties;
  • post more than one copy of the same resume as "public" at once;
  • violate/attempt to violate Gupy's security by attempting to investigate, copy, and test system vulnerability, network, security breach, or authentication measures without authorization;
  • forge TCP/IP headers or any part of header information in any email or postings on news groups;
  • aggregate, copy, or duplicate parts of Gupy Recruitment and Selection, including expired job opportunities;
  • adapt or provide a link to any Content of Gupy or information available on the Site or the Application unless permitted by this Term;
  • post content or materials that promote or endorse false/misleading information or illegal activities, as well as information offering instructions for illegal or prohibited activities according to this Term;
  • access data from third parties, servers, or accounts that the User is not authorized to access;
  • publish content containing restricted access or password pages, as well as hidden pages or images;
    attempt to interfere with services for Users, administrators, or networks, including but not limited to methods of sending viruses to the site, overload, accumulation of contentless messages, spam, "email bombs," or crashes;
  • use Gupy Recruitment and Selection unlawfully for any illegal activity, include or submit any type of defamatory, accusatory, implicitly or explicitly offensive, vulgar, obscene, threatening, abusive, angry, racist, discriminatory, and harassing content, resume, or job postings. Links to pornographic, indecent, or explicitly sexual content of any kind are also not allowed; as determined at GUPY's discretion.

Violations of system and network security may result in civil and/or criminal proceedings: Gupy will investigate occurrences that may result in violations, including but not limited to those mentioned above, and may engage and cooperate with authorities and public security agencies in punishing Users who engage in violation acts.

If falsification of documents or fraud related to the nature of the User Company's activities in Gupy Recruitment and Selection is identified, Gupy may, at its discretion, notify and even terminate the contract with the Company, as well as potentially constitute crimes under the Penal Code, subject to penalization.


  • Profile Mapping and Tests

In Gupy Recruitment and Selection, you will take online tests used to map your profile, potential, and/or general knowledge. The tests provided will be taken only once and will be used for all selection processes you participate in. Test scores can be reused. For more information, refer to: https://support-candidates.gupy.io/hc/pt-br/articles/360046894313-J%C3%A1-fiz-o-teste-quando-participei-de-outra-vaga-posso-reaproveitar-a-nota-

Test results will be made available only to the Client Companies in whose selection processes you participate. These results will assist Client Companies in selecting Candidate Individuals. Any comments or recommendations regarding these tests made by the Client Company will only be accessible to them and to designated employees authorized to use Gupy Recruitment and Selection.

  • Video Recording Stage

Video recording, if requested by the selection process, can be done through Gupy Recruitment and Selection.
Videos must be recorded according to pre-established parameters and guidelines in Gupy Recruitment and Selection. For more information, refer to: https://support-candidates.gupy.io/hc/pt-br/articles/360046262414-Como-gravar-e-ou-anexar-o-v%C3%ADdeo-na-etapa-

Gupy will remove from Gupy Recruitment and Selection any video that, according to its criteria, contains inappropriate or illegal content, or content that discredits Gupy's client companies. In such cases, the Candidate Individual responsible for the recording will have their registration deleted and may be subject to civil and criminal liability for any damages caused by the video content to third parties.

By submitting a video recording to a Client Company, you authorize Gupy to share your image and voice with that company.

Videos may be reused for future selection processes for open positions by other Client Companies, if desired by you.

Videos, as well as any comments or recommendations made by the Client Company about the videos, will only be accessible to them and to designated employees authorized to use Gupy Recruitment and Selection.

  • Interview Scheduling

If the Client Company selects this option, an email may be sent to you indicating available dates for scheduling interviews. Once you select a date, it is the Client Company's responsibility, not Gupy's, to confirm the appointment.

This stage occurs only between the Company and the Candidate Individual. Gupy is not responsible for the attendance of the parties or for feedback on the interview conducted.

  • Additional Questions

The Client Company may ask additional questions, i.e., beyond those configured by default in Gupy Recruitment and Selection, and request additional data through Gupy Recruitment and Selection, without Gupy's interference.

  • Internal Recruitment

To participate in an internal recruitment process, the Company's employee must have an account on Gupy Recruitment and Selection and, therefore, must accept the terms of these Terms.

  • Use of Artificial Intelligence

By analyzing these requirements, the Client Company's profile, the resume, and other information provided by the Candidate Individual (in their profile and during registration for that specific process), Gupy's artificial intelligence presents to the recruiter the individuals who have applied for that position, organizing them based on the affinity of these criteria with each other, in order to give more opportunities to those who are most compatible with the position.

This organization of candidate individuals is not static and changes throughout the selection process, according to new applications or withdrawals, and especially with the recruiter's interaction with the resumes, which provides artificial intelligence with more information about the company's preferences.

It is worth noting that Artificial Intelligence does not eliminate any resumes analyzed, nor does it make approval or rejection decisions regarding them. Any and all decisions made during the selection process are made directly by the recruiter and/or the manager responsible for the position.

  • Recommendation of Candidate Individuals for Positions

Gupy AI also evaluates candidate individuals registered in a company's talent pool and, for each available position, makes recommendations of individuals most suitable for the position. Such recommendations serve only as suggestions to the recruiter, and the decision to include or not include a candidate individual in a particular selection process is the responsibility of the professional conducting the recruitment.

  • Recommendation of Positions to Candidate Individuals

Gupy AI may make recommendations of open positions to Candidate Individuals, provided they are registered in the Company Client's Talent Pool and always in accordance with the information in the Resume and the Job Description.


Candidate Individuals can contact Gupy Support by opening a ticket through: https://gupy.zendesk.com/hc/pt-br/requests/new. Queries will also be responded to via email, from Monday to Friday, from 9 am to 6 pm, except on holidays.

You can also find various information on our Help Center: https://gupy.zendesk.com/hc/pt-br

Gupy's responsability through Gupy Recruitment and Selection

Gupy is responsible for:

  • Providing an online tool for Client Companies to publish job opportunities or Talent Banks, and for Candidate Individuals to search and apply for job vacancies;
  • Providing a tool for application and management of applications in Selection Processes.

Gupy is NOT responsible for:

  • Job openings by Client Companies

The opening of job vacancies is the sole responsibility of the Client Company. Gupy is not responsible for the quality, safety, or legality of the offered vacancies, the accuracy or precision of listings, or the ability of Client Companies to provide job opportunities to Candidate Individuals. The publication of vacancies and their content is the responsibility of the Client Company, including regarding the hiring model.

  • Data provided by Candidate Individuals

The data provided by the Candidate Individual is their sole responsibility. Gupy is not responsible for incorrect information that may result in the non-selection of the Candidate Individual for a particular selection process, subsequent disqualification from a selection process in which they were participating, or the inability to contact the Candidate Individual by the Client Company.

  • Selection and elimination of Candidate Individuals in the Selection Process

Gupy has no interference or participation in the Selection Process, qualification, and selection made by Client Companies in their process, which are their sole responsibility. Similarly, Gupy is not responsible for delays in the recruitment process and the elimination of Candidate Individuals throughout the Client Company's recruitment process.

  • Direct negotiation between Candidate Individual and Client Company

Gupy does not get involved in negotiations between Companies and Candidate Individuals and is not responsible for any information exchanged in direct contact between the Client Company and the Candidate Individual via email, telephone, or other means of communication.

  • Links to other websites

The Platform may contain links to third-party websites, provided for your convenience and not as an endorsement by Gupy of the content on those sites. Gupy does not control and is not responsible for the content, privacy policies, or practices of third-party sites and will not comment on the content or accuracy of third-party materials. If you access the link, the Candidate Individual assumes full responsibility.

  • Issues with the Candidate Individual's device

Issues that occur on the Candidate Individual's device, such as system failures, provider issues, internet connection problems, hacker attacks, viruses, interference, piracy, or other security breaches on their device that cause harm, are the responsibility of the Candidate Individual to use means that ensure the security of their information.

  • Integration with other systems

Gupy is not responsible for the integrations that the Client Company performs with its systems. Gupy only provides a public API and webhooks to allow the Company to connect Gupy Recruitment and Selection with other systems.

Gupy is not responsible for the internal sharing of the integration token in the Client Company and any data leaks resulting from the improper use of the API by the Client Company.


Your basic registration on Gupy Recruitment and Selection is free and includes the creation of a page with personal information on the Gupy website, the possibility of taking tests for profile mapping and work style, and the ability to view registered companies and vacancies that match your profile.

Gupy Recruitment and Selection is FREE for Candidate Individuals, and we do not charge any fees for your participation in selection or admission processes.

Gupy reserves the right to establish, modify, increase, or eliminate fees at any time, always notifying Candidate Individuals in advance, who will decide whether to contract the services for the price charged or updated.

Intellectual Property

The use of Gupy Recruitment and Selection does not imply, in any way, the provision of source code or internal software structure or any other technology or functionality of the platform, as it is the exclusive property of Gupy.

Privacy and Data Protection

Gupy, through Gupy Recruitment and Selection, complies with and follows the guidelines established by LGPD, prioritizing the privacy of the Candidate Individual, so that the personal data collected will only be used for the purposes detailed in the Privacy Notice.

By applying for a Selection Process, you become part of the Talent Bank of the Client Company, and your Personal Data will be kept there even after the completion of the Selection Process. If you wish to leave a Talent Bank of a specific company or want to stop sharing your resume with Gupy Client Companies on the Gupy Talent Portal, you can change the privacy settings directly in your profile.

At any time, you may also request the deletion of your account, and thus, your Data will be removed or anonymized.

If your account remains inactive, i.e., without access or login for a period exceeding 5 years, your data will be anonymized, and your account will be permanently deleted.

Additionally, when you are hired by a Client Company, Gupy needs to keep such information stored to enable companies to fulfill their labor obligations or for the regular exercise of rights in any judicial disputes. In this case, we can only delete your data with the express authorization of the Client Company that hired you.

For more information, see our Privacy Notice available at: Privacy Notice of the Recruitment and Selection Platform.


Failure to comply with any clause of these Terms of Use may lead to the cancellation of the Candidate Individual's registration on Gupy Recruitment and Selection, and may also result in civil and criminal liability.

Changes, Modifications and Termination

Gupy reserves the right to modify these Terms at any time for legitimate reasons, and it is permitted at any time to modify or discontinue (temporarily or permanently) the distribution or updating of Gupy Recruitment and Selection. Whenever there is a significant change, we will make the best efforts to communicate it to you. However, we recommend that you periodically visit this page to check the most recent Terms established for the use of Gupy Recruitment and Selection.

If any clause of these Terms becomes invalid, illegal, or unenforceable, this will not affect, in any way, the validity, legality, and enforceability of the other clauses. Gupy does not waive any of its rights by not demanding compliance with the provisions of these Terms, and may exercise them as appropriate and within legal deadlines.

These Terms are valid for an indefinite period, beginning from the date of Electronic Acceptance by the Candidate Individual.



The Candidate Individual understands and acknowledges that they have legal capacity to enter into these Terms of Use and use the service.

To use Gupy Recruitment and Selection and the Services, you - the Candidate Individual - must be over 14 years of age. To enter into contracts with the Client Company, you must have full legal capacity according to the legislation of your country, i.e., be over 18 years of age, and minors (over fourteen years of age) must be assisted or represented by their parents, guardians, or curators, as provided by law, who will be considered responsible for all acts performed by minors.

Applicable Law and Jurisdiction

The Terms of Use are governed and interpreted according to Brazilian law, due to the services being offered in national territory, with the competent forum to resolve issues related to this document being the forum of São Paulo-SP.

Version history

20/03/2024 - Updated version
11/12/2023 - Terms of Use - 3rd Version

19/04/2021 - Terms of Use - 2nd Version
10/08/2020 - Terms of Use - 1st Version